FAQ

SHIRTS

What brands do you print on?
All Go Sport Tees standard t-shirts are printed on high-end Bella+Canvas, Next Level, and American Apparel tees and are 100% manufactured and printed in the USA.

How do I know what size shirt to order?
Each product page has links to sizing charts. Refer to these charts and any special instructions given per product. Size Chart

How should I care for my shirts? Will they shrink?
The best way to care for your shirts is to turn them inside out and machine or hand wash them on cold. Since all of the shirts have some percentage of cotton, they will tend to shrink a little after being washed and dried. For the least shrinkage, dry on low or hang dry.

DO NOT IRON ON THE GRAPHIC!

What type of printing process is used on your apparel?
Most of the shirts are printed with water-based or discharge ink which leaves an extremely soft print.

Will the printing fade?
Because we choose to use soft water-based inks, some of the prints will fade some after being washed. Black prints tend to fade the most, but will still hold up for lots of wear and washes.

SHIPPING

How long does it take for items to arrive?
Standard shipping for orders in the contiguous US takes 7-10 business days. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.

How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

Do you ship internationally?
We are in the process of updating our shipping protocol to allow for international shipping.

STORE

What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. Please make sure all of your contact information is updated in your PayPal account. We don't want to be sending your shirt to someone else's address.

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What is your return policy?
Our goal is 100% customer satisfaction. In general, unworn shirts can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If you are exchanging the shirt you received for a different size, please include the cost of return shipping in your package back to us. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us.

Please note: We do not reimburse any additional shipping cost you may incur when returning or exchanging item(s), unless it is our mistake in shipping the wrong size or items. Please double check your size on our website via the “Size Chart” Link

Still have other questions?
For additional information about Go Sport Tees please use the contact form or email go[at]gosporttees[dot]com.

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